The following applicable Quality Clauses apply to all Purchase Orders
Q1 Quality System
The Seller shall have a Quality System acceptable to the Buyer. The Buyer reserves the right to verify said system.
Q2 Certificate of Conformance
The Seller shall furnish a Certificate of Conformance with each delivery attesting that each item procured conforms to all requirements of the Buyer’s specification and purchase order and that all required test and inspections have been performed.
Q3 Flow down Requirements
Seller shall flow down to their supplier(s) the applicable requirements of the purchase order, including any key characteristics.
Q4 Right of Access
The Seller shall permit access to the facility for surveying/auditing. The survey/audits may include personnel from the Buyers, Buyer’s customer representative and/or regulatory authorities, and shall include access to all records applicable to Buyers product and/or orders.
Q5 Product Acceptance
The Seller shall follow all requirements stated on the purchase order, drawing, data specifications and process instructions to ensure product conformity, documentation and records are obtained.
Q6 Notification of Process Changes
Seller must notify buyer in writing of any and all changes in product and/or processes and, where required, obtain written approval
Q7 Notification of Nonconformance
The Seller must notify the buyer of any nonconforming products verbally and in writing as soon as nonconformance is detected. The Seller shall implement and maintain a system that provides for identification, documentation, segregation and disposition of nonconforming material.
Q8 Corrective Action
In response to Buyer initiated corrective action requests, Supplier shall advise Buyer of root cause determination, corrective action taken to prevent recurrence of reported problem(s) and/or discrepancies, and effectively dates of the planned corrective action(s). Seller shall maintain a corrective action system that determines the effectiveness of such corrective actions, and that prevents shipment of nonconforming parts.
The Seller Calibration System shall conform to the industry requirements. Signed certification of Calibration must state traceability to National Standards, tool, gage or equipment number and Order number.
Q10 Record Retention
The Seller shall maintain records regarding Buyer’s purchase order, specifications, drawings, process requirements, inspection/verification instructions and other relevant technical data. Records shall be maintained by the Seller for a minimum of ten (10) years or as specified by the customer.
Q11 Identification and Revision Status
The Seller shall maintain the identification and revision status of the Buyer’s specifications, drawings, process requirements, inspection/verification instructions and other relevant technical data
Q12 Packaging & Shipping
The Seller shall clean, preserve and use special packaging as required on this order, or when not specified, seller shall use good commercial practices as deemed necessary to prevent shipping damage. As a minimum, the label shall contain the following information: Part number and revision, date of manufacture and Buyer’s Order Number.
Q13 Special Processes
The Seller and any of its subcontractors performing special processes, such as welding, non-destructive testing, heat treating, plating, anodizing, soldering, etc. shall submit a certification listing the specification designation/number and that the special process was performed in accordance with such specification.
Q14 Certification of Material and Process
The Seller shall submit, if required by the Buyer, certifications for raw material (chemical and physical characteristics) and/or processes (stating specification) used in the manufacturing of the item(s). If outside processing is performed, a certification from subcontractor is to be provided.
The Seller shall develop and maintain a Foreign Object Debris/Damage Prevention Program to prevent introduction of foreign objects into any item delivered under this purchase order.
Q16 Counterfeit Parts
Seller shall develop and implement a counterfeit electronic parts control plan that documents its processes for risk mitigation, disposition and reporting of counterfeit parts. You may use as a guide SAE AS5553 and/or AS6081.
Q17 Conflict Minerals
The Securities and Exchange Commission (SEC) has imposed the Dodd-Frank Wall Street and Consumer Act to restrict the use of conflict minerals. Those conflict minerals include Tungsten, Gold, Tin, Tantalum (and its derivatives) mined from DRC and/or adjoining countries. Pico Electronics expects you, as the Seller, to perform a due diligence review effort to determine potential conflict minerals sources. We require that you, the Seller, do not knowingly supply product to Pico Electronics that contains conflict minerals from any of the excluded sources.
Q18 Electrostatic Discharge (ESD)
For electrical and electronic parts susceptible to damage from Electrostatic Discharge (ESD), the Supplier is responsible to establish and implement an ESD Control Program per the latest revision of MIL-STD-1686, EIA-625, ANSI/ESD 20.20 or equivalent. The Supplier shall take the necessary precautions to ensure that static susceptible devices are adequately protected from ESD damage during manufacturing, test, inspection, packaging and shipping. Packaging shall be marked with an ESD cautionary note or symbol.
Q19 Supplier Awareness
Ensure that individuals are aware of their contribution to product or service conformity, their contribution to product safety and the importance of ethical behavior.
Q20 Supplier Performance
Performance is monitored and notification of non-conformance will be forthcoming if levels fall below the determined 95% Quality and/or 95% On-time delivery.
Q21 First Article Inspection
The Seller shall perform a First Article Inspection (FAI) of one item from the first production lot, or as required by the Buyer. The FAI shall be consistent with AS9102 format. Copy of the FAI shall accompany the First Article part. The Buyer reserves the right to verify any or all of the characteristics documented on the FAI report at the Seller’s facility.
The following Quality Clauses shall apply to all suppliers regardless of commodity being procured.
- Quality Clauses Q1 through Q20 apply to all purchase orders.
- Quality Clauses Q21 apply when specified on purchase order.